Privacy Statement
Aktualisiert

Privacy Statement

This Privacy Statement of 20minuten.ch, a service of TX Group Ltd, provides you with information on how we and the companies of TX as well as related companies (you will find a complete list of all relevant companies here); hereafter also referred to collectively as “we”) handle data processed in reference to you when you use our websites and mobile applications (hereafter also referred to as “digital offerings” or “portals”; you will find a complete list here) or otherwise. In terms of these portals, we are responsible for processing your personal data and ensuring that the processing of this data complies with the legislation in force. In doing so, we abide by the applicable provisions of data protection law.

"Personal data" refers to all particulars concerning personal or factual circumstances of an identified or identifiable natural person. In other words, "personal data" is information that can be attributed to you personally and reveal something about you. This Privacy Statement also refers to this as "your data". The term "processing" refers to any handling of your data, including but not limited to collecting, storing, managing, using, transmitting, disclosing or erasing your data.

Please note that the following statements may be modified from time to time. Therefore, we advise you to consult this Privacy Statement regularly. Third-party websites that can be reached via our portals are not subject to the rules established here. We shall not be held responsible or liable for third-party websites compliance with data protection requirements.

In the following, we provide you with information as to the personal data we collect from you and store when you visit our portals, how we use this data and any third parties with whom we may share this data. We also provide you with information as to your rights vis-à-vis us in terms of the use of your data:

1. Scope and purpose of the processing of personal data
a. when you visit our portals
If you use our digital offerings without providing any additional information, the web server technology used by us automatically logs general technical visit information in what are known as log files. This includes but is not limited to the IP address of the device from which the visit is made, information about the type of browser, the internet service provider and the operating system utilised, the digital offerings requested from us, reference/exit sites, and the time and duration of the visit.

This information is collected and processed for the purpose of enabling the use of our websites (connection set-up), ensuring and increasing the security and stability of our systems and offerings, analysing the use of our offerings and services, collecting general demographic information and enabling the optimisation of our Internet offerings (including but not limited to product improvements, marketing campaigns, target-group-specific advertising, etc.), as well as for internal statistical purposes. In this case, no identification of the user takes place. Furthermore, no connection is normally established between this automatically collected information and any personal data stored by us. However, an exception to this rule may apply if you already have a registered user account at one of our portals. Additional detailed information about the processing of registered users' personal data is provided in Sections 1.b and 1.c below.

If you use the relevant feature on our portal to send a message to a third party (e.g. an advertiser), your message may be stored by us. You can also obtain free services on our portal. We may use your personal data (e-mail address, telephone number, etc.) you have provided when using a free service or with your message, for example for marketing and analysis purposes. Additional information on the processing of personal data for marketing and analysis purposes is provided in Section 4 below.

Information published by you on our Portal may be published by us on other platforms and in other media (such as newspapers) in adapted form, as necessary.

Furthermore, we utilise cookies and analytics tools (e.g. Google Analytics) when you visit our portals. In this regard, see Sections 9 and 10 of this Privacy Statement.

b. when you register a user account
For personalised services or secure areas, or to process requests and administer your subscriptions, you may need to register and create a user account. For this purpose, we use “OneLog”, a registration and log-in service offered and operated by OneLog Ltd, of Dufourstrasse 23, 8008 Zurich. If you register with us in this way and create a user account, you will need to enter certain personal data. This may include, for example,

  • your email address, which may also serve as your username,

  • password

    and, depending on the context and offering, additional details, such as

  • first and last name;

  • nickname address (complete postal address, postcode, city/town)

  • telephone number

  • date of birth

  • gender

  • information about subscribed newsletters or other advertising

  • language preferences

Apart from the details labelled as mandatory for taking advantage of a particular digital offering, you can also voluntarily enter and store additional personal data. We use such data for processing and administering our digital offerings, verifying the plausibility of the data entered, i.e. establishing, designing the content of, processing and amending the contracts concluded with you via your user account and, in case of fee-based services, proper invoicing.

If you use the relevant features of our portals to post items (comments, photos, videos, etc.) to share them with other users, they may be published by us and thus shared with the general public. This also applies to your username or any nickname you have chosen for this purpose. Please note that, once such data is published on the Internet, it may still be available from third parties, for example via search engines, even if they are erased or anonymised by you or us. With your confirmation upon completing the registration for collecting and changing your details for the user account, you guarantee that the information collected from you is factually correct.

At Privacy Policy of OneLog you will find additional information on the registration and log-in service and specifically on the question of which of your personal data is processed by OneLog Ltd as service provider and how this is done.

c. when you use our portal as a registered user

When the portal is used by registered users, we collect data for statistical reasons to enable the seamless functionality of the portal and for the analysis, optimisation, personalisation and use of our offerings and services. For example, we collect data about whether and how you use our digital offerings, particularly which features and adverts you take advantage of and how you do so. Further information on the processing of this personal data can be found in Section 1.d and Section 4 below. If you use our portal as a registered user, statistical data may be accessible to other registered users and collected and analysed by us.

d. upon purchase/receipt of a fee-based service

If you purchase a product on our site or receive a fee-based service from us, the provision of data such as your first and last name, address (complete postal address, postal code, city/town) and any other data is mandatory because we need it in order to perform the contract. If you select a payment option, e.g. credit card or PayPal, to purchase a product or a fee-based service, the payment is processed via the online payment system of the relevant provider. In this case, your personal and payment data is processed directly through the provider of the payment system in question. We do not see or store your payment data. The privacy statement of the relevant provider of the online payment system applies.

If you are registered and have a user account, we can store your data in the user account for the next purchase you make or the next contract you conclude.

In any event, we will store all information about your current and previous purchases and contracts concluded, i.e. the products, services, number of products and services per purchase and the payment amount. We have the right to use this information for marketing and analysis purposes.

Additional information for marketing and analysis purposes is provided in Section 4 below.

e. when you participate in sweepstakes or competitions (events)

We use the data you provide to organise and conduct events and to notify and/or announce the winners on our portals by means of direct notification or on social networks. If you have enabled us to do so, we may use your data in accordance with Sections 2 and 4 and also disclose it in accordance with Section 3.

f. for user surveys and market research

We use the data you provide solely to improve the user experience and to further develop our products. The results consist solely of aggregated and anonymous data. If you have given your consent, you may also be contacted by other TX companies in order, for example, to participate in other user surveys.

2. Direct marketing and online advertising

By registering or placing an order as a guest on one of our portals (you will find a complete list here), we may also use your personal data for personalised advertising. This applies both to the personalisation of advertising by email, such as e-mails of a general informational or advertising nature (newsletters), by telephone, post, fax, text messages, picture messages and on instant messaging services, as well as to the delivery of personalised content and advertising on our portals. For this purpose, we may automatically evaluate information that is known to us about your behaviour as a user on our portals to prevent you from receiving inappropriate advertising. These processing operations can be found in Section 4.

By registering a user account, you automatically register for one of our newsletters and your email address may accordingly also be used for our own advertising purposes until you unsubscribe from the newsletter in question. At the end of each e-mail sent to us, you will find a link through which you can unsubscribe from the newsletter at any time.

You may also unsubscribe from the newsletter at any time by sending an email to datenschutz@20minuten.ch. You can unsubscribe at any time.

We are entitled to engage third parties with the technical implementation of advertising campaigns and advertising for ourselves and are entitled to disclose your data for this purpose (see Section 3 below).

3. Disclosure of data to third parties

We work with other companies or persons or engage other companies or persons to process and store data. These parties may obtain access to your personal data or usage data, but only as required for the purpose of completing their tasks.

We may use and disclose the information collected from you and the data collected in connection with our usage measurements in accordance with Section 1 above concerning you or your user account either to companies of TX or companies affiliated with TX (an up-to-date list of all relevant companies can be found here) in order to analyse, improve and tailor our services or those of affiliated companies, as the case may be, for customer care, personalisation and marketing purposes. The types of data processing performed by other companies of TX https://www.lematin.ch/conditiongenerales or companies affiliated with TX are described in Section 4 below.

Disclosure to companies of TX or companies affiliated with TX (you will find a complete list of all relevant companies here) in accordance with this Section 3 generally takes place using pseudonymised or anonymised data. This means that the data can no longer be attributed to you without the use of additional information. Within the companies of TX or companies affiliated with TX (you will find a complete list of all relevant companies here), we utilise contracts and technical and organisational measures to ensure that personal identification is no longer possible.

Furthermore, we will disclose your data to third parties if this is required for the purpose of performing the contract. To this end, we may disclose the required data to transport companies, banks and other providers. These services will use your data exclusively for processing the contract but not for other purposes. If this is required for the purposes specified in sentence 1, your data may even be disclosed to providers abroad, for instance to enable the delivery of goods. For more information on transfers abroad, see Section 5

Your personal information that you provide to us will not be sold, leased or processed by us outside TX and its affiliates.

Apart from the disclosures described above, we will only disclose your personal data if you have expressly consented to this, we are required by law to do so, or this is required in order to enforce our rights, particularly to enforce claims arising from the contractual relationship.

In case of a sale, merger or other reorganisation of any or all of our company assets, personal data may be assigned, sold or otherwise shared with third parties as part of this transaction or reorganisation.

If we provide an advance delivery, for instance in case of a purchase on account, we may obtain a credit check based on mathematical and statistical processes from a credit agency in order to preserve our legitimate interests. To this end, we will transmit to a credit agency the personal data required for a credit check and will use the information received concerning the statistical probability of non-payment to make a decision whether to establish, implement or terminate the contractual relationship. The credit check may contain probability values (scores) calculated on the basis of a scientifically recognised mathematical and statistical process and which incorporate, in particular, address details into the calculation. Your legitimate interests will be taken into account as specified by law.

4. Processing your personal data for marketing and analysis purposes

The companies of TX or companies affiliated with TX (you will find a complete list of all relevant companies here) aim to continuously improve the digital offerings offered to you and to make them more appropriate to your needs and secure.

For this purpose, user-specific historical and future data available to us can be continuously linked with each other using various analysis tools, and user behaviour can be analysed, aggregated, pseudonymised and anonymised across offerings. In order to improve our database, we may use data that is publicly available or obtained from third-party providers. The findings based on your use of our offering may be utilised and exploited in the analysis of user behaviour at other participating companies. Such data processing takes place primarily with pseudonymised or anonymised data.

The processing is carried out particularly for the purpose of sending you personalised advertising in accordance with Section 2 or displaying it on one of our portals and improving their security.

5. Transmitting personal data abroad

We have the right to transmit your personal data even to third parties (contracted providers) abroad if this is appropriate for the types of data processing described in this Privacy Statement. However, these third parties are required to comply with data protection provisions to the same extent as we are. If the level of data protection in a given country is not equivalent to that of Switzerland, we ensure contractually that the protection of your personal data is equivalent to that in Switzerland at all times. We ensure this by means of one or more of the following measures:

by concluding EU Model Clauses with the contracted service providers, cf. https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en through the presence of binding corporate rules (BCR) recognised by a European Data Protection Authority at the commissioned service providers, cf. https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/binding-corporate-rules_en 6. Right to information, rectification, erasure or appeal

You are entitled to assert your data protection rights at any time and to request information as to whether and which personal data concerning you is being processed by us. You can also have your personal data rectified, blocked or erased at any time by submitting a written notification and adequate proof of your identity to the following address:

datenschutz@20minuten.ch

We reserve the right to communicate with you in this regard.

Please note that, in response to your request to block or erase your personal data, we also reserve the right to retain it in some instances in accordance with our statutory or contractual retention duties (e.g. for billing purposes) and in this case will only block your personal data to the extent required for this purpose. Furthermore, an erasure of your personal data may mean that you can no longer obtain or use the services registered by you. Under certain circumstances, you have the right to have us disclose your personal data to you (or a third party designated by you) in a common format.

You may object to the processing of your data for marketing and advertising purposes and to the disclosure of your data within TX in accordance with Sections 2 and 4 by email at any time.

Such an objection does not entirely prevent the collection of personal data. By clicking on the following link, you can prevent us from collecting the data about you as a user. The objection merely excludes the possibility that the collected personal data may be processed in non-anonymised form for marketing purposes and may also be passed on to other companies and analysed by them for this purpose. In order to completely exclude or at least reduce the collection of personal data, the steps mentioned in Section 10 regarding the deactivation of cookies must be followed. This may mean that you can no longer obtain or use the services purchased by you. In addition, you have the right to lodge a complaint with the appropriate supervisory authority regarding the processing of your data. You can do this with the supervisory authority at your place of residence, place of work or at the location of the alleged data breach.

7. Retention period for your personal data

We will store your data only for as long as required by law or in accordance with the purpose of the processing. For analyses, we will store your data until the analysis is completed. If we store data based on a contractual relationship with you, these data will remain stored for at least as long as the contractual relationship exists and at the latest for as long as any limitation periods for possible claims by us or any statutory or contractual retention obligations exist.

8. Data security

We utilise appropriate technical and organisational security measures to safeguard your personal data stored by us against unintentional, unlawful or unauthorised manipulation, erasure, alteration, access, disclosure or use and against total or partial loss. Our security measures are continuously adapted and improved in line with technological development. We assume no liability for the loss of data or their acquisition and use by third parties.

If you register as a user on our website, you will only be able to access your user account after entering your personal password. You should always treat payment and access information confidentially and close your browser window whenever you end a communication session with us, particularly if you share your computer with others.

We also take the protection of internal company data very seriously. Our staff and contracted service providers undertake to maintain confidentiality and comply with the provisions of data protection law.

9. Cookies

Cookies help to make your visit to our websites easier, more convenient and more worthwhile. Cookies are data files that your web browser automatically stores on your computer's hard drive when you visit our website.

Cookies do not damage your computer's hard drive or send personal user data to us.

We utilise cookies, for instance, to better understand who has visited our portal and to derive the frequency with which certain pages or offerings are viewed, which parts of the portal are especially popular and generally to ascertain how the portal is used. We utilise other cookies so that you can move about freely on our website and use its features, such as when accessing restricted-access areas of the site. Such cookies may also be necessary in order to use shopping baskets or payment features. Using cookies also makes it possible to utilise options selected by you (or decisions made by you) as settings in order to make your visit to the portal more convenient. In general, using cookies helps to make our services better, more effective and more secure. However, cookies are also employed to collect information in order to show you advertising that may be of interest to you. Most internet browsers accept cookies automatically. However, you can always configure your browser so that it does not store cookies on your computer or so that it displays a notification whenever you receive a new cookie.

In general, our digital offerings can also be utilised without accepting cookies, but this may restrict the use of certain features.

10. Tracking and analysis tools

The use of our digital offerings is also measured and analysed by means of a variety of technical systems, primarily from third parties such as Google Analytics. These measurements may be made anonymously and in reference to specific persons. In the process, the data collected by us or the third-party providers of these technical systems may in turn be disclosed to third parties for processing. The most commonly used analysis tool is Google Analytics, a service provided by Google Inc. This means that the collected data can generally be transferred to one of Google’s servers in the USA. However, the IP addresses are anonymised through IP anonymisation so that they cannot be associated with their owners. The IP address transmitted from your browser in connection with Google Analytics is not combined with other data held by Google. The collection and processing of this data by Google Analytics may be objected to by setting an opt-out cookie, which prevents the further collection of your data when visiting this website in future: https://tools.google.com/dlpage/gaoptout?hl=en-GB

Additional information on the systems used by us, particularly for opting out, can be found at https://tx.group/en/privacystatement/tracking-tools

11. Plug-ins and other integrated offerings from third parties

Our digital offerings are interconnected in a variety of ways with third-party functions and systems, for example by integrating plug-ins of third-party social networks such as Facebook, Google Plus or Twitter. Further information on this and details of the data processing that takes place in connection with these and other plug-ins used by us and other companies of TX can be found at https://tx.group/en/privacystatement/plug-ins

If you have a user account with these third parties, they may under certain circumstances also be able to measure and analyse your user of our digital offerings. In the process, additional personal data, such as your IP address, personal browser settings and other parameters may be transmitted to and stored by these third parties. When using a social login service such as Facebook Connect, the provider may send us personal data that it has stored with regard to you, such as your name, email address and profile picture. However, we have no control over the use of such personal data collected by third parties, nor do we assume any responsibility or liability for such use. In this regard, please see the additional detailed information linked above.

12. Location information

If you use our mobile applications with a mobile device (a list of all relevant mobile applications can be found here), we may use GPS signal data to collect information about the location of your mobile device (longitude, latitude, horizontal accuracy).

We use your location data to enhance your user experience by displaying location-based online advertising and other location-based digital content to you via the mobile application(s) (a list of all relevant mobile applications can be found here) on your mobile device(s); display of approximate user locations). Where legally required, we request your consent before collecting your location data for the above applications.

In this context, we may utilise the services of other companies inside and outside TX (“contracted data processors”). Where necessary in order to provide the applicable services, we may disclose your location data to these companies. a list of the companies concerned can be found at here. By selecting our contracted data processors and making appropriate contractual agreements, we ensure that your data is protected throughout the entire processing operation.

Even after you have provided your consent, you may deactivate the collection, processing and disclosure of your location data at any time. If you do not wish to receive any location-based online advertising and content, you can either deny access to your location or deactivate the location services in your device's settings at any time. To deactivate the location services, please follow the directions provided by your device's manufacturer: for Apple devices: https://support.apple.com/en-gb/HT202074, for Android devices: https://support.google.com/ads/answer/2662922?hl=en.

13. Legal basis

We process your personal data only in accordance with the applicable data processing rules and if a legal basis to do so exists. Where it serves to initiate and process our contract, this legal basis applies. Otherwise, we have an interest in continuously improving our offerings, adapting them to your needs and displaying advertising to you that might be of interest to you. This is required in order to further develop our offerings, finance them and guarantee their security. We assume that our interests outweigh others. If you have consented to data processing, this shall apply.

14. Contact person

If you have any questions about data protection on our website, would like to request information or the erasure of your data, please contact our data protection law contact person by sending an email to datenschutz@20minuten.ch.

The contact details of our Data Protection Officer are as follows:

TX Group Ltd
Data Protection Officer
Werdstrasse 21, 8004 Zurich

For requests from the EU area, you can contact our representative (Art. 27 GDPR):

ePrivacy GmbH
Grosse Bleichen 21
D-20354 Hamburg

Germany www.eprivacy.eu/en

15. Updates and amendments to our privacy policy

Further developments or the implementation of new technologies may require amendments to this privacy policy Registered users will be notified of any and all material amendments to the privacy policy either via email to the address provided at registration or via a message appearing in a suitable location after they log into their user accounts.

You may also download and print out the relevant current privacy policy from our website at any time.

The original Privacy Statement is in German. The translated versions are for ease of comprehensibility only. In the event of any dispute, the German text shall prevail.

Last updated: 31 August 2021

Copyright © TX Group Ltd – all rights reserved. Any further processing, republication or long-term storage without our prior express authorisation is not permitted.